At Laadli, we strive to deliver your favourite ethnic-wear styles safely and conveniently to your doorstep.
Orders are generally processed within [7 business days] after successful order confirmation and payment.
Orders placed on weekends or public holidays may be processed on the next business day.
During festive seasons, sales, promotions or periods of high order volume, processing may take additional time.
Once your order has been dispatched, estimated delivery may take approximately [3 business days], depending on your location and courier service.
Delivery timelines are estimates and are not guaranteed.
Remote locations, weather conditions, public holidays, courier delays and other unforeseen circumstances may affect delivery times.
Shipping charges, if applicable, will be displayed at checkout before the order is completed.
Laadli may offer free shipping on selected products, orders above a specified value or during promotional periods.
Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number or other available communication channel.
You can use the tracking information provided to monitor your shipment.
Customers are responsible for providing an accurate and complete delivery address and contact number.
Laadli may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Any additional shipping charges arising from address correction or re-delivery may be payable by the customer, where applicable.
If your shipment is delayed beyond the expected delivery period, please contact our customer support team.
In the event of a shipment being lost or damaged during transit, Laadli will coordinate with the relevant courier service to investigate and resolve the issue.
Our courier partners may make multiple delivery attempts. Please ensure that someone is available to receive the package.
If a package is returned to Laadli because of repeated failed delivery attempts or incorrect address details, additional shipping charges may apply for re-dispatch.
