{"id":5628,"date":"2026-09-21T20:44:41","date_gmt":"2026-09-21T20:44:41","guid":{"rendered":"https:\/\/kanchans.in\/ladli\/?page_id=5628"},"modified":"2026-09-21T20:45:38","modified_gmt":"2026-09-21T20:45:38","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/kanchans.in\/ladli\/refund-cancellation-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5628\" class=\"elementor elementor-5628\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-891c117 e-flex e-con-boxed e-con e-parent\" data-id=\"891c117\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f19e0 elementor-widget elementor-widget-text-editor\" data-id=\"f8f19e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">At <strong>Laadli<\/strong>, we want you to have a smooth and satisfying shopping experience. Please read the following policy carefully before placing your order.<\/p><h2>1. Order Cancellation<\/h2><p class=\"isSelectedEnd\">Cancellation requests may be accepted if the order has <strong>not yet been processed or dispatched<\/strong>.<\/p><p class=\"isSelectedEnd\">To request a cancellation, please contact our customer support team as soon as possible with your order number.<\/p><p class=\"isSelectedEnd\">Once an order has been dispatched, cancellation may no longer be possible.<\/p><h2>2. Return Eligibility<\/h2><p class=\"isSelectedEnd\">Products may be eligible for return or exchange if they meet the following conditions:<\/p><ul data-spread=\"false\"><li>The product is unused and unworn.<\/li><li>The product has not been washed, altered or damaged.<\/li><li>Original tags, packaging and accessories are intact.<\/li><li>The product is returned within <strong><span class=\"text-token-text-primary cursor-text rounded-sm\" data-placeholder-token=\"true\">[X days]<\/span><\/strong> of delivery.<\/li><li>The item is accompanied by the relevant order details or proof of purchase.<\/li><\/ul><p class=\"isSelectedEnd\">Certain products may be excluded from return or exchange due to hygiene, customization or other applicable reasons. Such exclusions will be communicated on the relevant product page where applicable.<\/p><h2>3. Damaged or Incorrect Product<\/h2><p class=\"isSelectedEnd\">If you receive a damaged, defective or incorrect product, please contact us within <strong><span class=\"text-token-text-primary cursor-text rounded-sm\" data-placeholder-token=\"true\">[24\/48 hours]<\/span><\/strong> of delivery.<\/p><p class=\"isSelectedEnd\">For faster resolution, customers may be required to provide clear photographs or videos showing:<\/p><ul data-spread=\"false\"><li>The received product<\/li><li>The packaging<\/li><li>The shipping label<\/li><li>The issue or damage<\/li><\/ul><p class=\"isSelectedEnd\">After verification, Laadli may offer a replacement, exchange or refund, depending on the circumstances and product availability.<\/p><h2>4. Exchange<\/h2><p class=\"isSelectedEnd\">Eligible products may be exchanged subject to availability and the conditions stated in this policy.<\/p><p class=\"isSelectedEnd\">If the requested replacement is unavailable, Laadli may offer another suitable resolution.<\/p><h2>5. Refunds<\/h2><p class=\"isSelectedEnd\">Once an approved return is received and inspected, we will notify you regarding the status of your refund.<\/p><p class=\"isSelectedEnd\">Approved refunds will generally be processed through the original payment method or another appropriate method, depending on the payment process used for the order.<\/p><p class=\"isSelectedEnd\">The time taken for the amount to appear in your account may depend on your bank or payment service provider.<\/p><h2>6. Return Shipping<\/h2><p class=\"isSelectedEnd\">Unless the return is due to an incorrect, damaged or defective product received from Laadli, return shipping charges may be the responsibility of the customer.<\/p><p class=\"isSelectedEnd\">Where applicable, customers should use a reliable and trackable shipping service when returning products.<\/p><h2>7. Non-Returnable Conditions<\/h2><p class=\"isSelectedEnd\">A return or exchange may not be accepted if the product:<\/p><ul data-spread=\"false\"><li>Has been worn, washed or used.<\/li><li>Has been altered or modified.<\/li><li>Is damaged after delivery due to customer handling.<\/li><li>Is missing original tags or packaging.<\/li><li>Is returned after the applicable return period.<\/li><li>Shows signs of use, stains, perfume, makeup or other damage.<\/li><\/ul><h2>8. Refund Deductions<\/h2><p class=\"isSelectedEnd\">Where permitted and applicable, shipping charges, return shipping costs or other non-refundable charges may be deducted from the refund amount.<\/p><p class=\"isSelectedEnd\">Any applicable deductions will be communicated to the customer.<\/p><h2>9. Sale and Promotional Products<\/h2><p>Products purchased during special sales, clearance offers or promotional campaigns may have different return or exchange conditions. Please check the applicable product or promotional terms before purchasing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Laadli, we want you to have a smooth and satisfying shopping experience. Please read the following policy carefully before placing your order. 1. Order Cancellation Cancellation requests may be accepted if the order has not yet been processed or dispatched. To request a cancellation, please contact our customer support team as soon as possible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-5628","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/pages\/5628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/comments?post=5628"}],"version-history":[{"count":4,"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/pages\/5628\/revisions"}],"predecessor-version":[{"id":5632,"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/pages\/5628\/revisions\/5632"}],"wp:attachment":[{"href":"https:\/\/kanchans.in\/ladli\/wp-json\/wp\/v2\/media?parent=5628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}